Terms & Conditions
Last updated: January 2025
Welcome to Wintino Casino. These Terms and Conditions govern your use of our website and services. By accessing or using Wintino, you agree to be bound by these terms.
1. Eligibility
To use Wintino Casino, you must:
- Be at least 18 years of age (or the legal gambling age in your jurisdiction)
- Not be a resident of a restricted country
- Not be self-excluded from gambling services
- Provide accurate and truthful registration information
- Have only one account with Wintino Casino
2. Account Registration
When creating an account, you must provide accurate personal information including your full legal name, date of birth, residential address, email address, and phone number. You are responsible for maintaining the confidentiality of your login credentials.
We may require identity verification documents before processing withdrawals. Failure to provide requested documents may result in account suspension.
3. Deposits & Withdrawals
Deposits
- Minimum deposit: €10 (may vary by payment method)
- Deposits are processed instantly for most methods
- We accept major credit cards, e-wallets, and bank transfers
Withdrawals
- Minimum withdrawal: €20
- Standard withdrawal limits: €5,000 per day, €20,000 per week
- VIP members may have increased limits
- Processing time: 24-72 hours depending on method
- Withdrawals must be made to the same method used for deposit where possible
4. Bonus Terms
All bonuses and promotions are subject to specific terms and conditions:
- Wagering requirements must be completed before withdrawal
- Maximum bet while bonus is active: €5 per spin/hand
- Bonus validity period: 30 days unless otherwise stated
- Game contributions vary: Slots 100%, Table Games 10%, Live Casino 10%
- One bonus per person/household/IP address
- Bonus abuse will result in forfeiture and potential account closure
5. Fair Gaming
All games at Wintino Casino use certified Random Number Generators (RNG) to ensure fair outcomes. Our games are regularly audited by independent testing agencies. Return to Player (RTP) percentages are displayed within each game.
6. Responsible Gaming
We are committed to promoting responsible gambling. Players can set deposit limits, loss limits, session time limits, and cooling-off periods. Self-exclusion options are available for those who need them. Visit our Responsible Gaming page for more information.
7. Prohibited Activities
The following activities are strictly prohibited:
- Creating multiple accounts
- Using VPNs to circumvent geographic restrictions
- Collusion or cheating
- Money laundering or fraudulent activity
- Exploiting software bugs or errors
- Using automated betting software
8. Account Suspension & Closure
We reserve the right to suspend or close accounts that violate these terms. In such cases, genuine remaining balances will be returned minus any bonus funds. Players may also request voluntary account closure at any time.
9. Limitation of Liability
Wintino Casino is not liable for any losses incurred through gambling activities. We are not responsible for technical failures, internet outages, or third-party service interruptions. Maximum liability is limited to the amount deposited by the player.
10. Changes to Terms
We may modify these terms at any time. Significant changes will be communicated via email. Continued use of the service after changes constitutes acceptance of the new terms.
11. Contact Us
For questions about these terms, please contact our support team:
- Email: support@wintino.net
- Live Chat: Available 24/7
- Help Center: wintino.net/help-center